Lately, it feels like every second headline on the internet is either about AI… or job cuts. And in between those headlines are real people — friends, colleagues, former teammates — reaching out, looking for clarity, connection, or simply someone to talk to about their careers and what’s next.

Most conversations about high-performing design teams rely on gut feel and subjective impressions. But what if we could measure performance objectively—without losing the human side of design? The Design Team Performance Index (DTPI) offers a practical, data-informed way to track how teams deliver across efficiency, quality, innovation, stakeholder trust, and business impact. This article introduces the framework and how to apply it effectively.

Leaders can foster trust and cooperation by embracing empathy. Simon inspires organizations to create fulfilling environments.